In order to ensure that its Red Postpaid customers never receive a shocking bill, Vodafone has launched an innovative product which it calls Bill Manager.
The new product, Bill Manager, provides customers the benefits of the best Local Data or Roaming products automatically when they go out of bundle and without having them to activate those products in advance, as reported by Qatar Tribune.
Mohamed al Sadah, the chief operating officer of Vodafone Qatar stated that the company is aware of telecommunication needs. He believes that habits of customers in Qatar are fast changing as they are using more and more data locally as well while travelling abroad.
Al sadah, added that the Vodafone Bill Manager challenges the standard telecommunications practice of operators that expects customers to keep track of what is the best product to add and when to add it.
Through this product, customers who start roaming in one of the 78 countries included in Vodafone Passport Pack and their roaming data or voice usage reaches QR 100 which is the price of the Passport Pack, they will automatically receive 1GB data valid in 78 countries, 1GB additional data valid in the GCC countries and 100 Roaming Minutes valid for a week without any extra charge.
Moreover, if the customer consumes the data or minutes within a week, Bill Manager will give them the same benefits the moment their usage reaches another QR100 and so on.
Bill Manager, as such, has been regarded as another first for Vodafone’s Red customers.
It will be available for free for new customers on Vodafone Red plans and will be automatically added to existing Red customers from their next bill cycle. Bill Manager will also keep customers informed via SMS notifications about their savings.
sourec : Qatar Day